This page outlines our payment options, billing procedures, and financial policies for shipping container purchases. We offer flexible payment solutions to meet diverse customer needs while maintaining secure and transparent transactions.
We accept multiple forms of payment to accommodate different customer preferences and business requirements. Credit and debit cards including Visa, MasterCard, American Express, and Discover are processed immediately through our secure payment gateway. ACH bank transfers provide a cost-effective option for large purchases, typically clearing within 2-3 business days. Wire transfers offer same-day processing for urgent orders when initiated before 2:00 PM EST. Company checks are accepted from established businesses with approved credit, requiring 5-7 business days for clearance. We also offer financing options through trusted third-party lenders for qualified buyers.
Full payment is required before container delivery unless you have an approved net terms account. All prices are quoted in US Dollars and do not include taxes or delivery charges unless specifically stated. Sales tax is calculated based on your delivery address according to applicable state and local rates. For custom modifications or special orders, we require a 50% deposit with the balance due before delivery. Deposits for custom work are non-refundable once production begins.
We partner with multiple finance companies to offer competitive rates and flexible terms from 12 to 84 months. The application process is quick and simple, with most decisions provided within 24-48 hours. Financing is available for both personal and business purchases, with rates based on credit qualification. There are no prepayment penalties, allowing you to pay off your loan early and save on interest. Our finance partners offer both lease and loan options to suit different financial strategies.
Established businesses may apply for net payment terms, allowing payment within 30 days of invoice date. To qualify, businesses must have been operating for at least 2 years, provide trade references and financial information, and maintain a good payment history. Credit limits are established based on financial review and payment history. Net 60 or 90 day terms may be available for large volume customers. Applications are reviewed within 5-7 business days.
We believe in transparent pricing with no hidden fees. Every quote clearly itemizes the container price, delivery charges, applicable taxes, and any additional services. Container prices include basic inspection and standard certification where applicable. Delivery is quoted separately based on distance and accessibility. Additional services such as modifications, site surveys, or special placement are clearly priced. We honor quoted prices for 30 days from the quote date.
Your payment security is our priority. All transactions are processed through PCI DSS compliant systems with 256-bit SSL encryption. We never store credit card numbers on our servers. Our fraud detection systems monitor for suspicious activity while minimizing false declines. For high-value orders or unusual patterns, we may request additional verification to protect both you and our business. This may include phone verification or documentation requests.
You will receive a detailed invoice via email immediately after placing your order. Invoices include all relevant information including order number, itemized charges, payment method, and delivery details. Payment receipts are provided upon successful payment processing. All documentation is also available through your customer account for easy access and record-keeping. We maintain transaction records for 7 years to support tax and accounting needs.
For customers with net payment terms, payments are due according to the agreed schedule. Late payments may incur interest charges of 1.5% per month on outstanding balances. Accounts more than 30 days past due may have credit privileges suspended. We work with customers experiencing temporary financial difficulties to find mutually acceptable solutions. Habitual late payments may result in requirement for prepayment on future orders.
Approved refunds are processed promptly according to our Return and Refund Policy. Credit card refunds typically appear within 5-7 business days. Bank transfer refunds may take 7-10 business days. Check refunds are mailed within 10 business days. Refunds are always issued to the original payment method unless otherwise agreed in writing. Partial refunds may be offered for minor issues that do not warrant a full return.
Our billing department is available Monday through Friday, 9:00 AM to 5:00 PM EST to assist with payment questions, invoice requests, payment arrangements, and account reconciliation. Contact our billing team at billing@nunesenterprise.com or call 1-800-CONTAINERS and ask for billing. We strive to resolve all billing inquiries within one business day.
