We are here to help you find the perfect shipping container solution for your needs. Our experienced team is ready to answer your questions, provide quotes, and assist with your container purchase.
Our customer service team is available during the following hours to assist you with quotes, orders, technical questions, and support. Monday through Friday: 7:00 AM to 7:00 PM Eastern Standard Time. Saturday: 8:00 AM to 5:00 PM Eastern Standard Time. Sunday: 10:00 AM to 4:00 PM Eastern Standard Time. We are closed on major US holidays including New Year Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
You can reach us through multiple channels for your convenience. Our main phone line 1-800-CONTAINERS (1-800-266-8246) connects you directly with our customer service team. For general inquiries, email us at info@nunesenterprise.com. For specific departments, use sales@nunesenterprise.com for quotes and new orders, support@nunesenterprise.com for existing order assistance, shipping@nunesenterprise.com for delivery coordination, billing@nunesenterprise.com for payment and invoice questions, or returns@nunesenterprise.com for return requests.
Nunes Enterprise is headquartered at 123 Industrial Drive, Commerce City, State 12345, United States. Our main facility includes our administrative offices, customer service center, and primary container depot. Visitors are welcome by appointment to view our container inventory and meet with our sales team. Please call ahead to schedule a visit.
We are committed to responding promptly to all customer inquiries. Phone calls are answered within 3 rings during business hours. Email inquiries receive responses within 4 hours during business hours. Quote requests are provided within 2 hours for standard orders. After-hours messages are addressed first thing the next business day.
For the fastest quote service, have the following information ready when you contact us: desired container size (10ft, 20ft, or 40ft), preference for new or used condition, delivery zip code, intended use for the container, and any special requirements or modifications needed. Our sales team will provide a comprehensive quote including container price, delivery charges, applicable taxes, and any additional services requested.
For urgent delivery issues or emergencies outside regular business hours, call our emergency line at 1-800-555-9999. This line is reserved for time-critical situations such as delivery accidents, container damage during transport, or urgent delivery rescheduling needs. Non-emergency calls to this line will be transferred to regular customer service during the next business day.
In addition to our headquarters, we maintain regional offices to better serve customers across the United States. Each regional office can assist with local inventory, delivery coordination, and on-site consultations. Contact our main number to be connected with your nearest regional representative.
Connect with us on social media for updates, container tips, and special offers. Find us on Facebook at facebook.com/NunesEnterprise, Instagram @nunesenterprise, and LinkedIn at linkedin.com/company/nunes-enterprise. While we monitor social media regularly, for fastest response on specific questions or orders, please use our phone or email channels.
Your feedback helps us improve our services. We welcome both positive feedback and constructive criticism. To provide feedback or file a complaint, email feedback@nunesenterprise.com or call and ask for a supervisor. All complaints are reviewed by management within 24 hours, and we strive to resolve issues within 3 business days.
For wholesale inquiries, dealer partnerships, or corporate accounts, contact our business development team at partnerships@nunesenterprise.com or call 1-800-CONTAINERS and ask for corporate sales. We offer special pricing and terms for volume purchases and ongoing business relationships.
